Privacy Policy

Atlas Backflow Testing ("Atlas," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices. It applies to the website atlasbackflowtesting.com (the "Site") and to the services we provide ("Services").

By using the Site or providing us your information, you agree to this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We collect information you give us directly, such as when you request a quote, schedule a service, or contact us. This may include:

• Name
• Mailing/service address
• Phone number(s)
• Email address
• Property and assembly details relevant to the Services
• Payment information (processed by our third-party payment processor; see Section 4)
• Any other information you choose to provide

1.2 Information Collected Automatically

When you visit the Site, we may automatically collect certain technical information, such as:

• IP address
• Browser type and device information
• Pages viewed and time spent on the Site
• Referring website
• Cookies and similar technologies (see Section 6)

1.3 Information from Third Parties

We may receive information from water purveyors, municipalities, property managers, or referral sources in connection with scheduling or reporting on backflow assemblies.

2. How We Use Your Information

We use your information to:

• Provide, schedule, and perform the Services
• Communicate with you about appointments, estimates, invoices, and service updates
• Submit required backflow test reports to water purveyors or municipalities on your behalf
• Process payments
• Send you reminders and, with your consent, marketing or promotional messages
• Respond to inquiries and provide customer support
• Maintain records and comply with legal, regulatory, and tax obligations
• Improve the Site and our Services
• Detect and prevent fraud or misuse

3. Text Messaging (SMS) Privacy

If you opt in to receive text messages from us, we use your phone number to send appointment reminders, service updates, and — where you have consented — promotional messages. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP.

We do not sell, rent, or share your SMS opt-in consent or phone number with third parties or affiliates for their own marketing purposes. Phone numbers collected for SMS are used only to deliver the messages you've consented to receive and are shared only with the service providers (such as our messaging platform) that help us send them. See our SMS/Text Messaging Terms for full details.

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business — such as scheduling software, messaging/SMS platforms, payment processors, and accounting services — under agreements that require them to protect your information.
• Water purveyors, municipalities, and regulatory authorities where required to report backflow testing or comply with applicable regulations.
• Professional advisors such as attorneys, accountants, and insurers, as needed.
• Legal and safety purposes, when required by law, subpoena, or to protect our rights, property, or safety, or that of others.
• Business transfers, in connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy.

5. Data Retention

We retain your information for as long as necessary to provide the Services, comply with our legal, tax, and regulatory obligations (including backflow testing recordkeeping requirements), resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

6. Cookies and Tracking Technologies

The Site may use cookies and similar technologies to operate the Site, remember preferences, and understand how visitors use the Site. We may use analytics tools to analyze Site traffic. You can usually adjust your browser settings to refuse cookies, though some Site features may not function properly as a result.

7. Your Choices and Rights

• Marketing communications: You may opt out of marketing emails by following the unsubscribe link, or opt out of marketing texts by replying STOP. You may still receive non-promotional, service-related messages.
• Access and correction: You may request that we update or correct your information by contacting us.
• Texas residents: Under the Texas Data Privacy and Security Act (TDPSA), eligible Texas residents may have rights to access, correct, delete, or obtain a copy of certain personal data, and to opt out of certain processing such as targeted advertising or the "sale" of personal data. To exercise these rights, contact us using the information in Section 12. We will respond as required by applicable law and will not discriminate against you for exercising your rights.

8. Data Security

We take reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Site and Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can delete it.

10. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date reflects the most recent version. Material changes will be posted on this page.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

Atlas Backflow Testing
PO Box 301, Maypearl, TX 76064
214-519-4410
chaz@atlasbackflowtesting.com